We are professional for manufacturing the fresh food machine and more focus on the design and developing for fresh food machine. We can base on the logical cost to provide the high quality solutions, which is attributed to the intelligent batch production. In addition to machine manufacture, we can have the support for application knowledge, installation support, and the after-sales service.
Our service system is by having nine service companies, our professional machine engineers are touring to provide the maintenance service, meanwhile the fast and convenient service for components. Regardless the company’s strength and reputation or the product quality, we can definitely be your reliable partner in this area. We have also the full test equipment, including the advanced fresh food conditioning center; we can invite you with our conditioning master (professor) to have the food test together.
By telephone or fax, our after-service people will locate the machine fault within a specific time and give the solution, and fix the trouble finally.
Some faults that cannot be confirmed by phone, we will arrange our after-sales engineer to your place for fault analysis, make the solution and problem solving.
After-sales service contact: 13306391333
For our machine within the warranty period, if there is the quality problem, we can arrange our after-sales engineer to come your place, 1 hour response, 24 hours arrive at the place, 48 hours problem solved.
2 years quality guarantee, quality solution service, free for technical service and maintenance, after the warranty period, if machine has the working fault, there is only the fee for components replacing, no labor cost and any other charges.
Remarks: damage caused by human factors or un-resistant force is not covered by this free warranty service
After machine adjustment finished, our after-sales engineer is obligate to approach the technical training on site, for making sure the customer can operate the machine independently, clear the attentions for machine operating, and let the customer familiar with the method for machine maintenance. As to get ‘4 use’: can use for operating, can use for checking, can use for maintenance, and can use for examining the general fault.
We have the free inspection service 1-2 times annually; free to support the machine adjusting. According to pre-solution or the customer actual demands is to make the installation solution. After the machine adjustment, free to provide the materials for machine operations and maintenances.
Address：No. 90, North Fuzhou Road, Shibei District, Qingdao, Shandong Province
Mobile：13589229991 Miss Wang
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